FOR TEAMS UNDER 30 VISIT COWORKING

Privacy Policy

Your personal information

This privacy policy explains how we collect and process your personal data.  Personal data, or personal information, means any information about an individual from which that person can be identified.  This includes information that you tell us, what we learn from you and the choices you make about the marketing you want us to send to you.  This policy explains how we do this, what your rights are and how the law protects you.

We do not knowingly collect data relating to children.

 

Changes to data protection law

The law in relation to data protection changed on 25 May 2018 when the General Data Protection Regulation came into force in the United Kingdom and across Europe.

There may also be further changes to this privacy policy from time to time. We will notify you every time we make a change to this policy. We may need to ask you to agree to the changes or refresh your consent to us using your personal information.

 

Who we are and how you can contact us:

We are Work.Life LS Limited. Our registered office is at Work.Life Soho, Waverley House, 9 Noel Street, W1F 8GQ.

You can contact us by email at hello@work.life or by calling us on +44(0)2038299521.

Our representative for all queries in relation to this policy and your data protection rights is Elliot Gold.

When we refer to our website, we mean our website at https://yours.work.life.

  1. Where we collect your personal information from

We may collect personal information about you in the following ways:

Data you give to us:

  • Data you give to us when you register to use our services
  • When you talk to us on the phone
  • When you use our website or mobile device apps
  • In emails or letters to us
  • If you take part in our competitions or promotions
  • When you give us feedback

Data we collect when you use our services:

  • Payment and transaction data via our portal
  • Profile and usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies (please see our separate cookies policy) and other internet tracking software

Data from third parties we work with:

  • Social networks
  • Public information sources, such as Companies House
  • Agents working on our behalf
  1. Data we collect about you

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity data – name, username, title and date of birth

Contact data – billing address, delivery address, email address or telephone numbers

Financial data – bank account and payment card details

Transaction data – details about payments to and from you and other details of services you have purchased from us

Technical data – internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website

Profile data – your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses

Usage data – information about how you use our website, products and services

Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any special categories of personal data about you.  This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

  1. How we use your personal information

Your privacy is protected by law.

We are only allowed to use personal information about you if we have a legal basis to do so, and we are required to tell you what that legal basis is.  We have set out in the table below: the personal information which we collect from you, how we use it, and the legal ground on which we rely when we use the personal information.

In some circumstances, we can use your personal information if it is in our legitimate interest to do so, provided that we have told you what that legitimate interest is.  A legitimate interest is when we have a business or commercial reason to use your information which, when balanced against your rights, is justifiable.  If we are relying on our legitimate interests, we have set that out in the table below.

 

  1. Who we share your personal information with

We may share your personal information with any of the following organisations, for the purposes of providing the services which you have requested from us:

Agents and advisers that we use:

  • Credit reference agencies
  • HM Revenue & Customs and other regulators or authorities
  • HubSpot Inc
  • GoCardless Ltd
  • Google
  • Landlords and Retained Agents
  • Nexudus
  • Stripe Inc
  • Doordeck